Client
An international medical devices company operating in the UAE
Location
United Arab Emirates
Background
An international company investing in medical devices company in the UAE was having some problems with the quality assurance process within its logistics department. It was discovered that some of the third party logistics partners of the company had brought goods with evidence of being infested by pests.
Given the sensitive nature of medical devices and life sciences products, the company required a logistics partner capable of making sure GDP-compliant transportation. It also needed contamination-free handling and protection of product integrity throughout the supply chain.
Operational Risks Found Within the Existing Logistics Process
The client was facing many logistics issues:-
- Trucks from the previous 3PL provider were used for cargo types such as food and non-pharmaceutical products. This created a risk of cross-contamination.
- The presence of pests in cargo deliveries led to worries about the quality of the items being delivered.
- Medical equipment and other life sciences products would be jeopardized during transport.
- The company required dedicated transport vehicles used for pharmaceuticals and medical devices.
- There was a need for controlled parking facilities and a pest prevention program.
The client required a logistics solution that would eliminate contamination risks and maintain compliance with pharmaceutical industry standards.
How Clymet Addressed the Client’s Logistics Requirements in Dubai
Clymet Logistics launched a GDP-compliant transportation solution tailored to the client’s requirements.
Pharmaceutical and Medical Devices Fleet
Trucks were allocated for pharmaceuticals, medical devices and life sciences shipments.
No vehicles were utilized for food carriage or any type of commercial goods ensuring no possibility of contamination during transport.
Pest Control and Sanitation
All the trucks are periodically subject to pest management treatments.
Pest-free parking facilities are provided for all vehicles.
High standards of sanitation and maintenance practices are ensured.
GDP Requirements and Monitoring
Vehicles comply with GDP requirements and are managed by professional logistics teams.
Temperature-controlled transport with real-time monitoring ensures safe transit conditions.
Product integrity is maintained from the warehouse to hospitals, distributors or end facilities.
Strengthening Medical Device Supply Chains with Reliable Logistics Support
Clymet’s operations team applied the solution through the following steps:-
- Allocated dedicated trucks for shipments handled for the client.
- Enforced a no cross-usage policy for vehicles.
- Performed pest control treatments and sanitation for trucks as well as parking areas.
- Controlled processes to maintain adherence to GDP guidelines and product safety.
Such an approach would help eliminate contamination risks and provide a safe logistics chain.
Results
- Zero contamination incidents reported after the application.
- Achieved adherence with GDP standards for medical device transportation.
- Gave the client confidence that the products remain safe and of high quality.
- Established a working business relationship between Clymet Logistics and the medical device manufacturer.
Client Impact
Through partnering with Clymet Logistics, the multinational medical devices company has managed to acquire a dependable logistic partner. Clymet provided contamination-free, GDP-compliant transportation services for medical devices and life sciences products within the UAE.